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PassPorter.com Safe Shopping Guarantee

PassPorter travel guides are all about helping you create a pleasant, stress-free vacation. And at PassPorter.com, we want you to have the same pleasant, worry-free shopping experience.

As an Internet retailer, security is of the utmost importance, and PassPorter.com uses the latest in security methods to protect any information you send us. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. Your credit card transactions are processed by VeriSign, one of the most trusted names in online payments. To ensure that your information is even more secure, once we receive your credit card information, we store it on a computer that isn't accessible from the Internet.

Shopping with PassPorter.com is safe.

Credit card fraud is infrequent on the Internet; however, if you suspect fraudulent use of your credit card as a result of shopping at PassPorter.com, notify your credit card company immediately to report the unauthorized charges. Ask to speak with the Fraud department. They will instruct you on how to proceed with a claim. 

In general, under federal law, you will not be liable for more than $50 of fraudulent charges. If, for whatever reason, you are held responsible for this amount, PassPorter.com will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from PassPorter.com while using our secure server.

  Please provide us with the following to receive your reimbursement:

1. Your name
2. Your billing address
3. Your daytime telephone number
4. A copy of the credit card statement which includes the fraudulent purchases (please circle)
5. Proof of the credit card company’s fraud determination and liability fee
6. A description of the incident

 

Mail or fax this information to:

PassPorter Travel Press
P.O. Box 3880
Ann Arbor, MI 48106

Fax: 734-332-7806

Please Note:

Purchases will appear on your credit card statement as "PassPorter Travel Press" or "MediaMarx, Inc."

 

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